The Australian Privacy Act allows a patient the right to access their personal information.

To access your personal information, you must complete a request form available from reception. You will be required to provide proof of identity on completion of the request form and at the time of collection.

A doctor will review your clinical records. If it is in your best interest, the doctor may request an appointment with you to discuss the records before they are released. This appointment is not covered by Medicare.

Reviewing and collating records can be time consuming and consequently there is fee for this service. Please contact our reception team for current arrangements and fees. The fee is no covered by Medicare.