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From January 1st 2022, Telehealth services introduced in response to COVID-19 will be ongoing. To be eligible, you must have seen your regular treating doctor or attended the practice, for a face-to-face appointment in the past 12 months. During periods of “lockdown”. this rule may be relaxed.

It is best if you can use video for Telehealth, but phone Telehealth is available when video is not possible. We have found that practice makes perfect when it comes to video Telehealth.

Please remember Telehealth is not JUST a telephone call or video call. It does not replace the need for those essential appointments where it is necessary to have a physical examination. Health care will only be provided if clinically appropriate and safe. At your Telehealth consult your GP may decided that you need a face-to-face consultation.

Tips for getting the most from your Telehealth Appointment:

  1. Allocate the time to the appointment as you would when attending the medical centre.
  2. Be in a quiet, confidential space where you can remain focused and your confidentiality is not breached.
  3. Know what time your appointment is with your doctor. If you miss your Telehealth appointment you will need to reschedule.
  4. For Telehealth video consultations you will receive a text message around the time of your appointment. Follow the prompts to connect to your consultation.
  5. Where possible prior to your appointment, take your blood pressure, your temperature, check your pulse, your weight or anything else that will be relevant to the consultation.
  6. We take your health care  seriously and want to provide you with the best possible care during your Telehealth consultation.

Your doctor will conduct the telehealth consult from the privacy of the consult room. Just as you would take a family member to a face to face consultation you can also have a family member present at your Telehealth consult. Please advise your doctor of this at the time of  your appointment.

If you would like to book a Telehealth appointment  via phone or video please speak with our reception team member when you are making your next appointment or alternatively you can book online

Opening Hours

Surgery Opening Hours:
Monday – Thursday: 8am – 6pm.
Friday: 8am – 5pm
Saturday: 8am – 12MD

Closed:
Sunday & Public Holidays

Contact Details

Address: Unit 5 10 Mindarie Drive,
(Corners Quinns Road & Mindarie Drive)
Quinns Rocks  WA  6030

Ph: (08) 9233 4800

Fax: (08) 9233 4899

About Us

Collaboration is at the core of our doctor – patient relationships and is highly valued. Our nurses, receptionists and support staff are all valued members of our team and we work closely together to provide outstanding service for our patients.

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  • Home
  • COVID-19
    • Managing COVID-19 At Home
    • Telehealth
    • Triage
    • Importance of Screening for COVID-19
    • COVID-19 VACCINE
    • Personal Protective Equipment
    • How Are We keeping You Safe?
  • About Us
    • About Us
    • Core Values
    • Confidentiality
    • Phoning Your Doctor
    • Reminder System
    • Equal Opportunity
    • Access to Records
    • Privacy Policy
    • Patient Feedback
  • Appointments
    • Telehealth Appointments
    • Make/Cancel an Appointment
    • New Patients
    • Urgent Appointments
    • Emergency Situations
    • Regular Doctor
    • Out Of Hours Care
    • Staying on time is important to us
  • Services
    • Billing
    • Test Results
    • Medical Certificates
    • Repeat Prescriptions
    • Specialist & Allied Health Referral Letters
    • Hearing & Seeing Impaired
    • Translation Services
    • Vaccinations
  • Meet our Team
  • Contact Us
    • Contact Us
    • Health Newsletter
    • Latest News
    • Links & Information
Quinns Medical