Telehealth services introduced in response to COVID-19 will remain part of the health care landscape in Australia. One of the greatest lessons we have learned from the COVID-19 pandemic is how contagious all airborne infections are. QMSC has decided, along with most other health facilities in Australia, that we will continue certain safety measures to reduce the risk of spreading all airborne infections, including COVID-19, influenza, respiratory syncytial virus and all the other viruses that cause respiratory infections.
As such, we will continue to ask questions to enable us to offer the best recommended appointment for you. If you have respiratory symptoms and have tested positive to COVID-19 or influenza, we will recommend a telehealth appointment in the first instance. This helps to protect more vulnerable patients in our waiting room and other vulnerable members of your clinic team. After your telehealth, if you or your doctor require a face-to-face appointment, this can be arranged.
For further information about our telehealth services, please see under the appointments tab at the top of our web page. It is essential that you are familiar with the legislative requirements around telehealth and ways to get the most out of your telehealth consultation.
We have also provided links adjacent, to assist you with understanding the platform that we currently use for video telehealth and the Health Direct troubleshooting guide.
